BQN Support

Latency per Service

To see the latency per service, go to Statistics->Service Analysis->Latency per Service.

To see the latency distribution of a particular service, click on the chart [.icon][.icon] icon in the DETAILS column

The distribution shows the percentage of measurementsfalling into the different intervals of the range of latency values. In theexample, over 80% of latencies are between 15ms and 25ms, while the rest camefrom 40ms to 50ms.

To see the evolution over time of those Internet latencies, click on the dial icon in the DETAILS column:  

For each time interval, the chart shows the relative percentages of each latency range. In the example, most latencies are in the 0-10ms range (dark blue) but during the night, most latencies fall in the 20-30ms range (orange).

This latency per service analysis, whether globally or over time, can be further refined by filtering with a subscriber address IP address (or range), or by an Internet-side IP address (or range), which will let you study the latency of different services coming from different providers, and specifically for certain subscribers:

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